“We’re processing between 10,000-15,000 financial transactions a day, so it has to be secure. From the way people register to use, to the payment gateway, it has to be verified payments. All Washstation’s transactions are 3-D Secure v2, which was something we worked hard to comply with. 3DS v2 is a relatively new system, and making sure we were compliant was very important.
“Reporting is vitally important to us; we’re a data-rich business. The insights we gain from that data help us understand the usage profile of a laundry room, when we might want to incentivise by running promotions across our platform or when to change prices. Most importantly, it gives us a level of transparency with our clients. It helps everybody plan their resources so much better.
“Sixty-five percent of Washstation’s users are Apple users. So for us, being able to use Apple Pay was really important to us. When Apple Pay became available [with Elavon], we decided to imprint the Apple certificate into our gateway. Obviously, it was very bespoke, something that was tailored to our needs and our student needs. Having Apple was a must.”
Anthony Perkins, head of operations, Washstation
Key benefits
- Accept alternative payment methods so customers can pay how they like – and you never miss a sale
- Gateway provider and acquirer in one makes dealing with payments a breeze
- First-class customer support to help you every step of the way
- In-depth reporting to help you better understand your customers and make informed, agile business decisions
- Payments solutions tailored for your business needs and your customer preferences
If you'd like to explore how our experts can support your business, talk to us.
Helping thousands of customers around the world grow their business through payments
Customer service and support
We’re here to help!
Customer service: 0818 20 21 20
8am to 6pm, Monday to Friday
Elavon technical support: 0818 30 31 30
24 hours a day, 365 days a year
Opayo product support: 01 240 8731
24 hours a day, 365 days a year
Copyright© 2024 | U.S. Bank Europe DAC. Registered in Ireland – Number 418442.
Registered Office: Block F1, Cherrywood Business Park, Dublin 18, D18 W2X7, Ireland. U.S. Bank Europe DAC, trading as Elavon Merchant Services, is regulated by the Central Bank of Ireland.
Helping thousands of customers around the world grow their business through payments
Customer service and support
We’re here to help!
Customer service: 0818 20 21 20
8am to 6pm, Monday to Friday
Elavon technical support: 0818 30 31 30
24 hours a day, 365 days a year
Opayo product support: 01 240 8731
24 hours a day, 365 days a year
Copyright© 2024 | U.S. Bank Europe DAC. Registered in Ireland – Number 418442.
Registered Office: Block F1, Cherrywood Business Park, Dublin 18, D18 W2X7, Ireland. U.S. Bank Europe DAC, trading as Elavon Merchant Services, is regulated by the Central Bank of Ireland.
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