Search our help centre
Customer Centre
Understanding your statement
Understand your statements with detailed guides that explain every item and fee
Access your statement on Elavon Connect
You can download your statement on both the Elavon Connect web dashboard and mobile app. Download the app to track and manage payments across your business anytime, anywhere.
Not yet registered for Elavon Connect? Click here to learn more and sign up.
Don't forget to register at ElavonSecurityManager.com with the information sent to you via email from 'Secured by Elavon'. Once registered, you can complete your PCI DSS certification. This must be done within 90 days of opening an account with Elavon to avoid a monthly PCI Non-compliance fee.
To learn more about PCI compliance, visit our security features page.
Elavon Terms of Service Ireland
Elavon Terms of Service French
Elavon Terms of Service Spanish
Elavon Terms of Service Dutch
Helping thousands of customers around the world grow their business through payments
Customer service and support
We’re here to help!
Customer service: 0818 20 21 20
Telephone: Monday to Friday, 8am to 5pm
Chat: Monday to Friday, 8am to 6pm
Elavon technical support: 0818 30 31 30
24 hours a day, 365 days a year
Opayo product support: 01 240 8731
24 hours a day, 365 days a year
Privacy policy
Data Privacy Notice
Cookie policy
Accessibility statement
Legal
Modern slavery act
Our Regulatory Status
Copyright© 2025 | U.S. Bank Europe DAC. Registered in Ireland – Number 418442. Registered Office: Block F1, Cherrywood Business Park, Dublin 18, D18 W2X7, Ireland.
U.S. Bank Europe DAC, trading as Elavon Merchant Services, is regulated by the Central Bank of Ireland.
We are regulated by the Central Bank of Ireland for our acquiring, transaction risk analysis, and dynamic currency conversion services. For all other products and services we provide, please note the following: Warning: The provision of this service does not require licensing, registration, or authorisation by the Central Bank of Ireland, and as a result is not covered by Central Bank of Ireland rules designed to protect consumers or by a statutory compensation scheme.
Helping thousands of customers around the world grow their business through payments
Customer service and support
We’re here to help!
Customer service: 0818 20 21 20
Telephone: Monday to Friday, 8am to 5pm
Chat: Monday to Friday, 8am to 6pm
Elavon technical support: 0818 30 31 30
24 hours a day, 365 days a year
Opayo product support: 01 240 8731
24 hours a day, 365 days a year
Privacy policy
Data Privacy Notice
Cookie policy
Accessibility statement
Legal
Modern slavery act
Our Regulatory Status
Copyright© 2025 | U.S. Bank Europe DAC. Registered in Ireland – Number 418442. Registered Office: Block F1, Cherrywood Business Park, Dublin 18, D18 W2X7, Ireland.
U.S. Bank Europe DAC, trading as Elavon Merchant Services, is regulated by the Central Bank of Ireland.
We are regulated by the Central Bank of Ireland for our acquiring, transaction risk analysis, and dynamic currency conversion services. For all other products and services we provide, please note the following: Warning: The provision of this service does not require licensing, registration, or authorisation by the Central Bank of Ireland, and as a result is not covered by Central Bank of Ireland rules designed to protect consumers or by a statutory compensation scheme.
Essential cookies enable core functionality such as page navigation and access to secure areas. The website cannot function properly without these cookies; they can only be disabled by changing your browser preferences. Please see our Cookie Policy for further information.
Performance cookies help us to improve our website by collecting and reporting information on its usage (for example, which of our pages are most frequently visited).
These cookies and similar technologies gather information about your browsing habits. They remember that you've visited a website and share this information with other organisations, such as advertisers and platforms on which we advertise. They do this in order to provide you with advertisements that are more relevant to you and your interests. These cookies and similar technologies gather information about your browsing habits. They remember that you've visited a website and share this information with other organisations, such as advertisers and platforms on which we advertise. They do this in order to provide you with ads that are more relevant to you and your interests.
These cookies are stored under a different domain than www.elavon.ie. They are mostly used to track you between websites and display more relevant advertisements between websites.
Find out more about cookies on https://www.allaboutcookies.org